Terms & Conditions
We have complete trust in all of our products, but we know they may not always fit the first time around!
Need to return something? No problem. Check out the below:
Returns: We accept returns within 14 days. Returns will be accepted if all the following conditions are met:
- Must include proof of purchase
- Not have been worn
- Returned unwashed for clothing/apparel
- Need to include original packaging and tags/labels
Refunds will be generated within 72 hours of receiving returned items provided the above conditions are met.
ROKA ME reserves the right to refuse returned goods based on inspection.
Faulty Product Return: If something is faulty, we will provide an exchange or refund provided the items are returned within 14 days.